Shipping policy
Chaos Comfort Shipping Policy
Processing Times
All Chaos Comfort products are made-to-order. Please allow 2–7 business days for production before your order ships.
During holidays, product launches, or high-volume periods, processing times may be slightly longer.
Shipping Times
Estimated shipping times after production:
- United States: 3–7 business days
- Canada: 7–14 business days
- International: 10–21 business days
Shipping times are estimates and may vary depending on carrier delays, customs processing, weather conditions, or seasonal demand.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Order size
- Product weight
- Destination
Occasionally, we may offer free shipping promotions.
International Orders
Customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.
Chaos Comfort is not responsible for delays caused by customs processing.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order.
Chaos Comfort is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately at:
We cannot guarantee address changes once production has started.
Lost or Stolen Packages
Chaos Comfort is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If your package appears lost in transit, please contact us and we’ll do our best to help.
Multiple Items
Some orders may ship separately depending on product availability and fulfillment location.
You may receive multiple tracking numbers for one order.
Questions?
For any shipping-related questions, contact:
We typically respond within 1–2 business days.